Enhanced Care Management
Coordinated support that helps eligible participants navigate healthcare, behavioral health, housing, recovery, and community resources.
What is Enhanced Care Management?
Enhanced Care Management (ECM) is a whole-person care management benefit under California's Medi-Cal CalAIM framework. It addresses the clinical and non-clinical needs of high-need Medi-Cal beneficiaries through intensive, face-to-face care coordination.
As a subcontracted community-based ECM provider in Santa Clara County, Mission Possible works closely with lead ECM organizations, managed care health plans, health systems, and county partners to break down barriers to care.
Mission Possible serves as an Enhanced Care Management subcontractor for Santa Clara County Health Plan.
We help eligible participants navigate healthcare and community systems while addressing needs that can affect health and stability — including care coordination, healthcare navigation, behavioral health connections, housing-resource navigation, transportation, benefits, and social-needs support.
Core ECM services offered.
Care Coordination & Planning
Comprehensive needs assessment and person-centered care plan development across physical, behavioral, and social health.
Health System Navigation
Assisting participants in making and keeping medical appointments, managing medications, and accessing specialty care.
Social Determinants of Health
Connecting individuals to housing navigation, food assistance, legal aid, benefits advocacy, and clothing resources.
Community & Family Supports
Mobilizing informal support networks, community care programs, and peer mentorship for sustained stability.
ECM specifications & placeholders.
In accordance with grant and public disclosure guidelines, contractual details are updated regularly.
Target Populations Served
[Insert ECM Populations of Focus, e.g., Individuals Experiencing Homelessness, Justice-Involved, Adults with Complex Needs]
Eligibility & Managed Care Plans
[Insert contracted health plans or lead ECM provider details]
Referral Workflow
[Insert referral process & forms protocol]
Direct ECM Contact Line
[Insert ECM contact phone/email for referral coordinators]
Walk-ins are welcome during office hours.
Contact the ECM Team
Office Phone
(408) 280-7729Location
Bay Area Maranatha Christian Center
1811 S. 7th Street, Suite A
San Jose, CA 95112
Refer an eligible participant.
Healthcare providers, county case managers, managed care plans, and community-based organizations can submit client referrals directly to Mission Possible. We are ready to coordinate care and connect participants with the resources they need.